By becoming a registered user at Citizens of Humanity, you will have access to check on the status of your order, as well as create your own profile. This will allow you to store your friends' and family's addresses for a quick and easy checkout when sending them a gift.
If for any reason we find something suspicious regarding your order, our customer representative will contact you to verify your information.
Your credit card will be charged once your order has been shipped. You will receive an email confirming your order and another one when your item has been shipped.
Currently Citizens of Humanity will only be shipping within the United States and United Kingdom. Other International shipping will be available at a later date.
No, we do not ship to P.O. boxes or APO/FPO addresses.
Our shipping times can vary, but we are working to get your parcel to you as soon as possible. Deliveries will be made from Monday to Friday between 9:00AM - 5:00PM GMT. Orders that are are placed Sunday through Wednesday will take 3 to 4 business days. For orders placed Thursday through Saturday, please allow an additional business for processing and delivery. You will receive a tracking number once your order is dispatched from our distribution center in UK for next day delivery.
To check on the status of your order please log into your account. Once your order has been shipped we will send you an email confirmation with your tracking information.
At this time, Citizens of Humanity gift cards are only available for our U.S. customers. Please see full terms here.